Friday, March 11, 2016

Ditch pen and paper and move to cloud based safety inspections

The restaurant industry faces formidable challenges. Restaurants must differentiate their offerings and services as serving food has become more commoditized and consumers become more savvy and price sensitive. In addition, increased compliance and changing regulations have added audits and other burdens that drive the cost of running a restaurant higher. But food safety is of higher importance and there is no cutting corners there. New technology options have opened the door to streamline processes and operations to run an efficient restaurant.

Depending on where you operate, the first thing that the local health inspector will ask for when they show up randomly is for historical inspections. Depending on how organized your operations are this can be an easy task or a very stressful task. Restaurant Inspector can help.

Restaurant Inspector solution from Datamattic provides capabilities ranging from self-inspection checklists, cloud storage, analytics, workflow management, process choreography, and customer data integration. Implementing Restaurant Analytics solution provides restaurants, their employees and the customers a critical competitive edge: accelerating business processes, reducing costs and
response time, employee satisfaction, enhancing customer safety and loyalty.

Increasing competition and customer expectations heighten the need for speed and efficiency. While the paper-based checklist/ inspection process has altered little over the years, the restaurant industry is changing dramatically, with new and non-traditional service providers entering the market. Consumers have become savvier and price-sensitive, expecting affordability and responsive service. All of this can be accomplished only by saving cost across the entire spectrum of restaurant operations. In addition, restaurant staff and management may not be on aligned all the time due to “siloed” operations like
  • Islands of information require manual processing and paperwork to share and evaluate information.
  • Adding of new checklists or questions takes a longer time and compromise on safety
  • Process automation is minimal, and an endless supply of paper flows from desk to desk
  • Not moving to an on-demand model, which can accelerate the business process
  • Not streamlined processing and shorten the time required for inspections and valuation
  • Increased cost associated with paper based checklists and increased time required for exception handling.
  • Reduced employee convenience and so on.
To enhance safety and security, cloud based solutions provide restaurant operators an option create PDFs from inspections and save it for their records if they want to.

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