While creating a compelling product that adds significant value to the top line and bottom line of the customers is the most important aspect of the business, there are other things that matter too. The folks at Ninja Metrics have created a list of 5 ways to create a happy customer. List below.
- Excellent Customer Support
- Transparency & Responsibility
- Incentives & Rewards
- Engage & Personalize
- Measure & Analyze Satisfaction
More details in the below info-graphic.